Privacy Policy - Sarsam Language Learning App

1. Introduction

Welcome to the Sarsam Language Learning App. We value your trust and are fully committed to respecting and protecting your privacy. This Privacy Policy details how we handle the permissions you grant us and any data processed while you use our mobile application.

By using Sarsam Language Learning App, you agree to the collection and use of information in accordance with this policy. If you do not agree with these practices, please do not use the application or grant the associated permissions.

2. Information We Collect

To deliver a highly interactive, personalized, and seamless language learning experience, Sarsam Language Learning App requests specific device permissions. We only request these when they are functionally necessary:

Microphone

Used to power interactive pronunciation practice, speech recognition exercises, and real-time speaking feedback.

Camera

Used for capturing profile pictures directly and engaging in camera-based visual translation and learning exercises.

Photo Library

Used to upload custom avatars from your gallery and to securely save learning milestones and offline progress charts.

3. Data Security

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

All user data is transmitted using encrypted protocols (HTTPS/SSL) and processed securely in modern, protected hosting environments.

Please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

To ensure high reliability, fast performance, and dynamic feature delivery, we utilize third-party cloud infrastructure.

Specifically, Sarsam Language Learning App uses Expo Application Services (EAS) to manage our core technical infrastructure, including:

Delivering over-the-air (OTA) updates to fix bugs and improve functionality instantly.
Sending secure and timely push notifications to remind you of daily lessons.
Facilitating application builds and technical telemetry reports.

These third-party providers only access your device metadata to the extent necessary to perform technical services on our behalf and are obligated not to disclose or use it for any other purpose.

5. Your Rights & Control

You retain full control over your personal information and device capabilities:

Revoke Permissions: You can manage or entirely revoke permissions (Microphone, Camera, and Photos) at any time through your device settings. Disabling these may, however, limit some app functionalities.
Data Access & Export: You have the right to request a copy of the personal information stored in your account.
Data Deletion: You have the right to request the complete deletion of your account and associated storage data. See our dedicated Account Deletion Instructions for details.

To submit any of these requests, please contact us directly using the details provided below.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your rights, or data deletion, we are here to help.

Please reach out to us at:

sarsamtaqana@gmail.com